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FAQ

We ships most orders within 48 hours via FedEx, UPS or US Post Office. Our standard delivery is 2-3 business days. Please let us know if you would like your cold laser shipped faster.

This type of therapy treats a wide variety of pain including neurological conditions, pain syndromes such as sprains and strains, acute and chronic injuries, and speeds up wound healing and fractures.


Yes! Our Laser has been successfully FDA approved. You can find more information on our main page.

Because every person heals at their own rate, this will be determined after a thorough history and discussion with your chiropractor. A typical treatment session can last anywhere from four to ten minutes and 6-20 sessions is the average range for most conditions.

Yes. Laser therapy is a drug-free, non invasive alternative therapy. In many cases it provides superior healing ability to conventional treatment. Use the following guidelines:

Never shine the laser directly into the eyeDo not use cold lasers on any neoplastic tissue (tumors, cancers or abnormal tissue)Pregnant patients should refrain from laser therapy applied directly on the abdomen. 

The light from a low level laser is absorbed by healthy cells and does not trigger a change

Yes, always seek the advice of a physician or other qualified healthcare provider with any questions.

All our product come with a manufacturer's warranty. Should anything go wrong during the warranty period, we will work with you to get the device repaired or replaced.

Yes, we have a 14 day "No questions asked" return policy.

Light emitting diodes (LED) are tiny light bulbs. But unlike ordinary incandescent bulbs, they do not have a filament that will burn out. They are illuminated solely by the movement of electrons in a semiconductor material. LED's produce incoherent light just like an ordinary light bulb does. Light from LED's have very little tissue penetration compared to laser light. By applying the first law of photochemistry (Grotthus-Draper Law), which states that light must be absorbed by a molecule before photochemistry can occur, one can immediately conclude that light from LED's would work only on the more shallow levels of tissue. For conditions that require deeper penetration than skin layers, a laser is the best option.


 The continuous wave (CW) diodes emit laser energy for the entire time it is electrically driven, hence its name. Pulsed diodes emit a radiation impulse with a high amplitude or intensity and duration of which is typically extremely short (100 to 200 nanoseconds). Continuous wave lasers produce a fixed level of power during the emission.

 Pulsed lasers, as the name implies, produce a high power level impulse of light for a very brief duration for each pulse. It is the high power level during each pulse that drives the light energy deep to the target tissue. Even though the pulse peaks at a high power level there are no  thermal effects in the tissue because the pulses are of extremely short duration. Therefore, the peak power of a pulsed laser can be much high than a comparable continuous laser. By using pulsed lasers, one is able to more effectively drive light energy (photons) deeper into the tissue.


12 x 650nm, 5mW


3 x 808nm, 150mW

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